Are you getting calls from 800-331-0500, or maybe, you have had a transaction with this number in the past?
This number owned by AT&T Incorporated to provide technical support to the consumers.
But there are reports of spam calls using the AT&T’s phone number. So, where did the call came from, and, who made the call?
Scammers are everywhere and they will do everything to spoof a phone number to scam people since it is now easy to manipulate and fake a call. They are using names of large companies or famous individuals to steal information to others. That’s why it is not surprising to get a call from the companies’ phone numbers and make transactions that are not related to such company’s services.
There are many instances that unknown calls are coming from survey companies such as 312-578-7022 (CDC) and 1-800-672-2893 (ASDE). Other companies like Spectrum (800-892-2253) and DirecTV (1-800-531-5000) call their clients to offer their newest products.
Now the biggest question is: If the number 800-331-0500 is owned by AT&T, who placed a suspicious call and to what purpose?
800-331-0500: Getting Calls from AT&T
First of all, it is a must to know the AT&T and all the services it provides (for those who have heard of it for the first time). In that way, you will learn that the company exists and operates legitimately.
To begin with, AT&T is:
- An American multinational conglomerate holding company which is located in Whitacre Tower in Downtown Dallas, Texas.
- AT&T is the world’s largest telecom company.
- It is the second largest provider of mobile telephone services.
- It is also the largest provider of fixed telephone services in the United States.
- On June 2018, AT&T started to be the parent company of a mass media conglomerate – the WarnerMedia. It became the world’s largest media and entertainment company.
- In 2018, AT&T ranked no. 9 as the largest corporations in the United States in terms of total revenue.
Products and Services of AT&T
- Satellite Television
- Fixed-line telephony
- Mobile telephony
- Digital Television
- Home Security
- OTT services
- Network security
- Film production
- Television production
- Cable television
- Pay Television
- Sports management
- News Agency
- Video games
Given the facts above, you can assume that AT&T will not do any fraudulent act just to take advantage of its consumers. There are posts on the internet that upon receiving a call from 800-331-0500 which is said to be from AT&T, the telephone owner has been charged with few dollars on their bill.
However, there are no reports that the call was verified to be placed by AT&T and the people from the company. But AT&T made a refund of the charges charged to the home phone owners who received a call from the number 800-331-0500 which happened to be the phone number of the company’s technical support.
When in Doubt
Once you verify that the call was not made by AT&T and any of its employees, the first thing to do is to report it from the authorities. If ever you need assistance from AT&T, please refer to the following list of phone numbers which are associated with AT&T.
|1-877-557-1560||New Internet, TV, or Telephone Customers|
|1-800-288-2020||Current Customers (Customer Service)|
|1-855-510-9745||New Wireless Customers|
|1-855-238-7799||Upgrade Existing Wireless Service|
|1-800-331-0500||Wireless Technical Support (and other services)|
|1-877-557-1560||New Customers (Order)|
|844-428-9440||Order AT&T Internet|
|844-569-3703||AT&T New Phone Customers|
|1-844-312-0581||AT&T Sales Agent|
The calls coming from 800-331-0500 could be from AT&T but beware of unknown calls which come to you from time to time. It is better to verify the number first and report to the authorities if something is suspicious.
You should also try to contact the AT&T if there has been a possible mistake on their part. I believe they would be willing to help if you have any issues with them.
In case you have questions, please drop them inside the comment box below.